The job "Member Engagement Consultant | Permanent | CBD" is now Expired

Member Engagement Consultant | Permanent | CBD


Have you been searching for a role that is rewarding whilst it still challenges you on a day to day basis? Are you a Consultant extraordinare who prides themselves in maintaining strong customer relationships? Or maybe you are looking to advance your Finance or Superannuation career in a company who are passionate about providing opportunities to their staff?

This role is based in one of Australia's largest Superannuation funds, who manage over $52 billion for more than 750,000 members. They welcome all new members and aim "To build a better future for Australians."  Located in the heart of Melbourne CBD, you will be working as an experienced Member Engagement Consultant.  

As a Member Engagement Consultant, you play a vital role in preserving and growing our client's membership base by creating and building strong interpersonal relationships with members. You will proactively engage with members of the fund to identify their needs, retain and increase their interaction with the fun and refer these member to other services on offer.

 To thrive in this role you will undertake the following tasks:

  • Provide exceptional member customer service
  • Lead generation - follow up after seminars, book new appointments, refer to other services within the fund
  • Provide assistance with Retention Campaigns
  • Provide scheme information and superannuation details (background in Finance and/or Superannuation advantageous)
  • Maintain high levels of professionalism, team work and support to others
  • Participate in continuous improvements within the business

What's in it for you?

In return for showcasing these skills, on offer is PERMANENT secure position,  fantastic working conditions and an excellent team of like-minded individuals. You will also be provided with training and coaching on the job to provide you with the tools to be successful in this role and a great management team to help develop you in a company that values and rewards its staff.

You must be available for an Assessment Centre on Thursday the 15th December. Candidates must hold Permanent Residency.

Don't miss out on this rare opportunity to become a part of a fantastic team, whilst working in a great and supportive company. Applications are being considered immediately so APPLY NOW!

Reference Number: AU1874KK000893
Contact Details: Kamila Kwiatkowski