Home and Living Assistance Operations Officer
Location: Perth
Work Type: Temporary
Join our dynamic team as an Operations Officer for this Federal organisation committed to enhancing the lives of our participants through innovative Home and Living solutions. You must be an Australian Citizen to apply for this role.
This is a 12-month assignment with the possibility of extension
- Monday to Friday, 37.5hrs
- WFH option 2 days a week after training
- $55.24 p/h + 11% Super
- Rockingham office location
Key responsibilities of the role:
- Assist Agency teams with Home and Living inquiries
- Provide secretariat support for all Home and Living decisions
- Resolve issues and complaints related to participant Home and Living applications
- Lead and contribute to process improvement
- Manage, interpret, and analyse data to produce reports and dashboards
- Coach and mentor staff on technical, operational, and administrative activities.
Key Skills:
- Time Management and prioritization of competing tasks
- Ability to work in a fast-paced, changing environment
- High attention to detail and adherence to work instructions
- Collaboration in both independent and team settings
- Effective stakeholder management for issue resolution
- Data interpretation and analysis for operational support
Desirable Skills:
- Familiarity with PACE.
- Previous experience in a Secretariat Role.
If you are passionate about making a difference and possess the skills and experience we're looking for, please submit your resume by Friday 4th May - only shortlisted candidates will be contacted.
You must be an Australian Citizen to apply for this role.
At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@hoban.com.au or visit hoban.com.au/adjustments.
Reference ID: BBBH300854
Company: HOBAN Recruitment
Date Posted: Tuesday 23 April, 11:48am
2024-04-23