Experts in Customer Service & Call Centre Recruitment

Permanent
Temporary
Entry level to executive
Single roles
Group intakes

50+ years’ experience.

You’re in good hands with HOBAN.

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STAFFING REQUEST

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HOBAN has placed over 15,000 people into Customer Service and Contact Centre jobs in the last two years

Our teams service every Australian city and region. They are experts in recruiting all levels of Customer Service and Contact Centre roles.

The permanent and temporary roles we recruit:

blank Inbound / outbound
blank Customer service
blank Sales / lead generation
blank Collections
blank Helpdesk
blank Team leaders
blank Operations managers
blank Contact centre managers
blank Trainers
blank Workforce planners
blank Business Development Managers
blank Account Managers
blank Account Executives
blank Account Directors
blank Sales Representatives
blank Sales Managers
blank Sales Directors
blank Sales Coordinators
blank Channel / Partner Sales Professionals
blank Inbound / Outbound Sales Professionals
blank B2B / B2C Sales Professionals
blank Relationship Managers
blank Area / Territory Managers
blank Bid / Proposal Managers
blank Client Support Officer
blankCustomer Experience Specialist
blank Relationship Managers
blankCustomer Success Advisor
blankCustomer Support Specialist
blank Retail Assistant
blank Retail Manager

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HOBAN has provided staff to over 400 Australian businesses in the last three months

Our highly experienced teams have a database of candidates that has been refined over many years. When you choose HOBAN, you get the highest quality, the quickest turnaround, and the best result.

HOBAN provides specialist Customer Service and Contact Centre services

blankCampaign teams
blankVolume recruitment projects
blank Greenfield setups
blankModular recruitment
blankRecruitment process design
blankOnline Recruitment processes including virtual assessment centres
blankAssessment of attitude and aptitude
blankPsychometric Testing

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For your specialist requirements such as volume recruitment intakes, HOBAN creates bespoke recruitment solutions that can be delivered face to face or virtually. All you need to worry about is which great candidates to hire.

Case Study 1: A call centre facing dwindling application numbers and poor staff retention

Applicant numbers were declining for this specialist Government services call centre. The Department was also challenged with the regular attrition of new recruits prior to the completion of their training period. These factors resulted in the call centre constantly operating below its required staffing levels. This led to increased costs of overtime and increased pressure to deliver required service levels and call handling times.

Case Study 2: One hundred temporary workers to start tomorrow please

HOBAN was contacted late afternoon by a department requiring 100 temporary staff for the following day. The roles were newly created, and involved face to face customer service work as part of a high profile, time critical project. Turnaround time and the ability to mobilise quality people quickly was essential.

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds across the whole community of Australia. We support diversity in terms of disability, indigenous, gender and LGBTIQ+

HOBAN is DCR (Disability Confident Recruiter) accredited.

“My association with HOBAN Recruitment has been established for over ten years. The performance of the team has been excellent in every aspect, from obtaining a thorough understanding of my needs that then enables recruitment strategies that have resulted in some exceptional placements.”

“HOBAN Recruitment has continued to deliver in every level of recruitment I have required, from white collar to Executive roles, and I would be happy to recommend them as a valued partner to any business.”

Ready to hire? Request Staff now

Request Staff

Experts in Customer Service & Call Centre Recruitment

50+ years’ experience.

You’re in good hands with HOBAN.

STAFFING REQUEST

HOBAN has placed over 15,000 people into Customer Service and Contact Centre jobs in the last two years

Our teams service every Australian city and region. They are experts in recruiting all levels of Customer Service and Contact Centre roles.

The permanent and temporary roles we recruit:

Ready to hire? Request Staff now

HOBAN has provided staff to over 400 Australian businesses in the last three months

HOBAN provides specialist Customer Service and Contact Centre services

Ready to hire? Request Staff now

For your specialist requirements such as volume recruitment intakes, HOBAN creates bespoke recruitment solutions that can be delivered face to face or virtually. All you need to worry about is which great candidates to hire.

Case Study 1: A call centre facing dwindling application numbers and poor staff retention

Case Study 2: One hundred temporary workers to start tomorrow please

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds across the whole community of Australia. We support diversity in terms of disability, indigenous, gender and LGBTIQ+

HOBAN is DCR (Disability Confident Recruiter) accredited.

“My association with HOBAN Recruitment has been established for over ten years. The performance of the team has been excellent in every aspect, from obtaining a thorough understanding of my needs that then enables recruitment strategies that have resulted in some exceptional placements.”

“HOBAN Recruitment has continued to deliver in every level of recruitment I have required, from white collar to Executive roles, and I would be happy to recommend them as a valued partner to any business.”

Ready to hire? Request Staff now

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