Customer Service Representative

Are you passionate about delivering exceptional service and ready to become the go-to person for customer support in a dynamic, industrial /Construction environment? Join our client in Blacktown and play a vital role in making every customer interaction easy, efficient, and enjoyable.

What You'll Be Doing:

• Answering incoming customer calls/emails with professionalism and care
• Processing orders and delivering paperwork to our Warehouse team
• Coordinating transport bookings and providing delivery updates
• Handling purchase orders of construction materials and delivery queries
• Invoicing completed pack notes and managing filing tasks
• Updating customer back orders and assisting with dispatch paperwork
• Supporting External Sales, Warehouse and Factory staff
• Learning our industrial product range and assisting customers confidently
• Providing backup support to the broader Customer Service team
• Performing general administrative duties as required

What We're Looking For:

• Strong customer service skills with a friendly, solution-focused approach
• Product knowledge of construction materials - a must have.
• Excellent time management and communication abilities
• Confident in Microsoft Office (Outlook, Word, Excel)
• Professional presentation and a proactive attitude
• Ability to work independently and as part of a supportive team

Benefits working with HOBAN:

• Weekly Pay + Super + potential for overtime.
• On the job training provided - upskilling opportunities.
• Safe working environments.
• Supportive staff and consultants.
• Work close to home.
• Parking onsite & Public Transport accessible.
• Ongoing work with the potential for permanency.
• Onsite parking.

If you are interested in the above, "Apply Now"

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.