EL1 and APS6 Digital Marketing

Pay Rate:

• APS6 Level: $60.26 per hour
• EL1: $602.55 per day

Submission Deadline: 8 AM - Friday 4 July

A federal agency is seeking experienced digital marketing professionals to join their growing team. These pivotal roles support the delivery of clear, accessible, and timely digital communications (email, SMS, app, and online platforms) to NDIS participants, their carers, providers, and broader audiences.

We are recruiting for two levels:

✅ EL1 - Digital Marketing & Communications Lead - Lead strategic digital marketing projects, coach teams, and oversee the Agency's newsletters and targeted campaigns.

✅ APS6 - Digital Marketing & Communications Advisor - Deliver high-profile digital campaigns, support continuous improvement, and play a key role in expanding the Agency's digital communications products.

Key Responsibilities

EL1 - Lead Role:

• Lead planning and delivery of high-profile email and SMS marketing campaigns

• Oversee the NDIA's suite of subscriber-based newsletters

• Drive improvements to digital marketing products, with a focus on accessibility and impact

• Lead evaluation, monitoring, and reporting to support data-driven improvements

• Coordinate audience segmentation and targeted messaging across multiple platforms

• Manage procurement, supplier contracts, and digital marketing governance

• Coach and develop team capability in digital marketing strategy and execution

• Identify opportunities to expand and optimise digital marketing products

APS6 - Advisor Role:

• Support the delivery of high-profile email and SMS marketing campaigns

• Contribute to the development and distribution of subscriber-based newsletters

• Assist with improvements to digital marketing products to enhance accessibility and effectiveness

• Conduct baseline evaluations and support continuous improvements informed by reporting

• Coordinate with internal teams to deliver targeted, segmented marketing campaigns

• Contribute to process improvements and digital marketing governance

• Support capability growth within the team and broader division

Essential Skills & Experience - Both Levels

• Experience delivering newsletters and strategic email, SMS, and digital communications in a service context

• Ability to apply digital accessibility principles to marketing products

• Demonstrated experience segmenting audiences to deliver targeted marketing campaigns

• Strong data analysis and reporting skills to drive continuous improvement

• Excellent communication, collaboration, and stakeholder engagement abilities

EL1 applicants must also demonstrate experience leading teams and coaching others to deliver high-quality, customer-focused marketing strategies.

Desirable Skills

• Experience with Salesforce Marketing Cloud (SFMC) or similar marketing platforms

• Experience delivering marketing communications in a government environment

• Tertiary qualifications in marketing, communications, or a related discipline

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.