Support Administrator

Are you a proactive and detail-oriented logistics administrator with a passion for delivering high-quality service? A busy distribution centre is seeking a DC Support Administrator to provide customer service, transport coordination, stock control and accounts support in a fast-paced warehousing environment.

Role Details:

• Job Title: DC Support Administrator
• Type: Temporary Labour Hire
• Location: Richlands, Brisbane
• Rate: $32 + p/h + superannuation

About the Role:
Reporting to the DC Manager, the DC Support Administrator is responsible for providing end-to-end administrative support across customer service, transport scheduling, inventory coordination, and accounts. This diverse and hands-on role plays a vital part in maintaining efficient DC operations and delivering exceptional service to internal teams, stores, and external customers. The successful candidate will demonstrate a strong understanding of logistics systems, inventory processes, and financial administration.

Key Responsibilities:

• Coordinate delivery bookings and prepare dispatch paperwork for warehouse staff
• Liaise with customers, transport providers and 3PL stakeholders to ensure timely deliveries
• Respond to customer queries regarding orders, deliveries, and claims
• Maintain delivery dockets, stock transfers, and store order documentation
• Perform financial administration including invoice checks, data entry, accruals and vendor liaison
• Support inventory accuracy through reconciliations, stock adjustments, freezes and credits
• Assist with reception and customer pick-up processes onsite
• Escalate operational or delivery concerns to the DC Manager as required
• Adhere to Chain of Responsibility and workplace health and safety requirements
• Collaborate across departments to support continuous improvement
• Other duties as required

Mandatory Requirements:

• Proven experience in a logistics, warehousing or distribution administration role
• Strong understanding of delivery coordination and stock integrity processes
• Previous experience working with transport providers and/or 3PL partners
• Proficiency in warehouse systems such as TMS or Accellos (or similar)
• Competency in Microsoft Excel and other MS Office applications
• High attention to detail, strong organisational skills and the ability to multitask
• Excellent communication and problem-solving skills
• Full working rights are required

Please note - You must have full Australian working rights to be considered for this role.
Only shortlisted applicants will be contacted.

Support operational excellence in a dynamic logistics environment - apply now to be part of a high-performing team.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.