EL1 Assistant Domain Owner

Are you an experienced digital leader looking to drive service innovation across complex government programs? A respected federal government agency is seeking a high-performing EL1 Assistant Domain Owner to lead critical design and delivery initiatives improving digital product experiences for citizens nationwide.

Role Details

• Role Type: Temporary - Full-time hours
• Rate: EL1 Equivalent + Superannuation
• Location: Brisbane CBD

About the Role
A federal government agency is seeking a skilled and motivated EL1 Assistant Domain Owner to provide strategic leadership in the design and delivery of digital services. This role plays a key part in shaping high-quality, accessible user experiences across multiple service platforms by collaborating with product owners, technical specialists, and senior leaders.

Working within a dynamic, user-centred service design team, the successful candidate will guide digital innovation that supports frontline delivery and improves outcomes for diverse user groups. The position also involves team leadership, stakeholder engagement, and cross-functional problem solving in a complex digital environment.

Key Responsibilities

• Lead and oversee data and analytics needs for digital product development across participant and provider services
• Coordinate production and support of digital tools, ensuring functionality, usability, and operational efficiency
• Collaborate with Product Owners and stakeholders through design, build, and operational phases
• Provide leadership and mentorship to Business Analysts and promote a continuous improvement culture
• Analyse user feedback, accessibility needs and service gaps to guide service enhancements
• Work closely with senior leadership to identify, prioritise and resolve service delivery issues
• Manage planning, performance, risk and resources in alignment with agency objectives

Key Skills & Attributes

• Strong leadership and decision-making skills within a fast-paced digital or service delivery environment
• Proven experience in user-centred service design and digital product development
• Ability to manage cross-functional teams and complex digital transformation projects
• High-level stakeholder engagement skills, including with internal leadership and external service users
• Advanced problem-solving capability, especially relating to digital service improvements
• Excellent written and verbal communication skills
• Knowledge of relevant legislative, risk, and policy frameworks within a federal agency context

Mandatory Requirements

• Eligibility to pass pre-employment screening check
• Demonstrated experience in digital leadership, service design, or transformation roles
• You must be an Australian Citizen to be considered for this role.

Please note: Only shortlisted candidates will be contacted. Applicants must be an Australian Citizen to be considered.

If you're ready to bring your strategic vision and leadership to a high-impact digital transformation role, we welcome your application for this EL1 Assistant Domain Owner opportunity.

Applications close Friday the 6th of June

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.