AO3 Plan Room Support Officer

Support Efficient Planning Systems - Join a High-Performing Team in a State Government Agency

We are seeking a detail-oriented and motivated AO3 Plan Room Support Officer to contribute to the smooth operation of digital planning services within a key State Government Agency.

Role Details

• Role Title: AO3 Plan Room Support Officer
• Role Type: Temporary Labour Hire, Full-time Hours
• Location: Brisbane CBD
• Rate: AO3 Equivalent

About the Role
As a Plan Room Support Officer, you will play a pivotal role in ensuring high-quality data entry and record management for planning-related documentation. You will work with a dynamic and collaborative team to support the efficient delivery of planning services to internal and external stakeholders.

This position is ideal for someone with strong administrative, computer, and communication skills, and who thrives in a fast-paced, detail-focused environment.

Key Responsibilities

• Enter customer data accurately and efficiently from source documents
• Compile, verify, and sort information to prepare it for computer entry
• Review data for errors or deficiencies and resolve data incompatibilities
• Prepare and sort documents for data input and maintain electronic records
• Maintain high standards of accuracy, timeliness, and attention to detail
• Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
• Respond to internal and external inquiries with professionalism and efficiency
• Interpret planning-related legislation and technical drawings
• Adhere to disciplined record and data management procedures
• Adapt to changing business needs and contribute to team objectives

About You - Key Skills & Capabilities

• Proficient computer skills and the ability to learn new systems quickly
• Excellent communication and customer service skills
• Strong time management and organisational ability
• Demonstrated attention to detail and commitment to quality
• Flexible and responsive to shifting work priorities
• Able to interpret complex documents, including technical plans and legislative material
• Experience with remote work tools and environments

Mandatory Requirements

• Previous experience in a similar administrative or data entry role
• Full working rights in Australia
• Pre-employment checks may include criminal history screening

Applications close Friday 4th of July
If you are ready to support vital planning processes in a collaborative and supportive government environment, we encourage you to apply now.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.