AO3 Business Support Officer

Support Business Operations - Contribute to a Purpose-Driven State Government Team
We are seeking a detail-oriented and proactive AO3 Equivalent Business Support Officer to join the Housing Work Order Management team within a State Government agency. This role supports critical housing operations across the Cannon Hill regional office.

Role Details

• Role Title: AO3 Equivalent Business Support Officer
• Role Type: Temporary Labour Hire, Full-time Hours
• Location: Cannon Hill
• Rate: AO3 equivalent + superannuation

About the Role
This role supports the creation and management of housing work orders in Ellipse, requiring exceptional data accuracy and strong administrative skills. You will collaborate with operational staff and contribute to timely service delivery across the housing portfolio.

Key Responsibilities

• Create and manage Work Orders in Ellipse with a high degree of accuracy
• Manage shared inboxes and correspondence via Microsoft Outlook
• Perform data entry, collation, and interpretation using Microsoft Excel
• Assist with financial administration tasks and reporting
• Liaise with operational staff and supervisors to ensure smooth work order processing
• Support continuous improvement in workflow and service standards

About You - Key Skills & Capabilities

• Understands how their work contributes to wider organisational goals
• Demonstrates strong customer service and stakeholder engagement
• Communicates clearly and listens actively
• Seeks task clarity, reports progress, and flags risks or delays
• Applies sound judgement in task analysis and decision making
• Possesses strong knowledge of work order systems and administrative processes

You must have full working rights to be considered for this role.
Please note - only shortlisted applicants will be contacted.
Applications close Monday 7 July 2025.

If you are organised, collaborative, and ready to support essential public services, we welcome your application.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.