APS 4 Planner

Are you a detail-oriented and proactive professional with strong administrative and analytical skills? A federal government agency is seeking a Budget Management Support Planner to provide operational and administrative support in a fast-paced service delivery environment.

Role Details:

• Job Title: Budget Management Support Planner (APS4 Equivalent)
• Type: Temporary Labour Hire
• Location: Robina
• Rate: $43.82 p/h + Superannuation

About the Role:
Reporting to the APS6 Team Leader, the Budget Management Support Planner is responsible for supporting participants to manage their plans within budget. The role involves analysing records, undertaking moderately complex case management, and working with participants and their representatives to identify circumstances and spending patterns. This position contributes to achieving performance targets and supports efficient, compliant service delivery operations.

Key Responsibilities:

• Analyse participant records in line with policy, guidelines, and legislation to make funding decisions and reduce overspending
• Engage with participants and representatives via phone to gather information and assess needs
• Maintain accurate records and data in line with process guidelines and standard operating procedures
• Undertake research and review decisions in moderately complex cases with guidance from senior staff
• Complete administrative and data entry tasks related to participant plans
• Contribute to achieving key performance indicators, including planning targets
• Collaborate effectively with team members to deliver consistent service outcomes
• Ensure compliance with relevant legislation, policy, and operational standards
• Other duties as required

Mandatory Requirements:

• Proven experience in administrative support, case management, or similar operational roles
• Strong analytical skills with the ability to interpret policy and guidelines
• Proficiency in Microsoft Office and ability to learn new IT systems quickly
• High attention to detail, excellent organisational skills, and ability to manage competing priorities
• Strong communication and interpersonal skills
• Working with Children Check and relevant worker screening clearances (or willingness to obtain)
• You must be an Australian Citizen to be considered for this role

Please note - You must be an Australian Citizen to be considered for this role.
Only shortlisted applicants will be contacted.

Make a meaningful impact in a dynamic government environment - apply now to join a dedicated team delivering better outcomes for the community.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.