Business Support Officer

We are seeking an experienced and proactive Business Support Officer to provide high-quality administrative and customer service support within the Community and Environmental Services division.

• Located - Caboolture, QLD
• $38 + p/h + superannuation
• Temporary, casual labor on hire assignment

About the Role

This is an excellent opportunity to join a collaborative local government team delivering essential services to the community. You'll play a key role in supporting daily operations, coordinating a range of administrative tasks, and managing customer requests across the department.

Every day will bring variety from triaging customer requests in TechOne, to preparing documents, managing permits and licences, and supporting the operational needs of your team.

• Provide exceptional customer service to internal and external stakeholders.
• Action and triage customer requests, Councillor and Mayoral enquiries.
• Deliver administrative and customer support across departmental functions.
• Process permits, licences, and registrations accurately and efficiently.
• Prepare materials such as presentations, spreadsheets, and reports.
• Support day-to-day financial and purchasing activities, including stock control.
• Build strong working relationships with stakeholders to support positive outcomes.

About You

You're a flexible and motivated administrator who thrives in a busy environment. You take initiative, communicate clearly, and enjoy supporting both your team and the community. You're confident in using systems such as TechnologyOne and the Microsoft Office suite and can adapt quickly to new processes.

You'll also bring:

• A strong customer focus and attention to detail.
• Excellent verbal and written communication skills.
• Proven ability to manage multiple priorities and meet deadlines.
• A collaborative mindset and commitment to positive team culture.

Qualifications & Requirements

• Certificate II in Business Administration (or higher) or equivalent experience.
• Current Class C driver's licence.
• Experience with TechOne preferred.

Why You'll Love This Role

This is a great opportunity to work within a supportive and inclusive environment where teamwork, professionalism, and service excellence are valued. You'll be part of a team that's passionate about making a difference and delivering quality outcomes for the community.

How to Apply
If you're interested, please submit your CV highlighting your relevant experience. Please note only suitable candidates will be contacted. Submit your application today we're looking for someone who can hit the ground running and make an immediate impact supporting our Business Support and technical teams.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.