APS 3 Administration Assistant

As an APS 3 level Collection Sales Administration Assistant, you'll play a key role in servicing public requests for access to collection material from one of Australia's most significant national institutions.
You'll assist with a high volume of customer enquiries, process complex reproduction orders, and coordinate licensing and delivery of digital and physical assets.
This position suits someone looking to develop mid-entry level experience in a museum or gallery environment.

Key responsibilities include:

• Providing timely and professional customer service to support order fulfilment
• Handling correspondence, phone enquiries, and financial transactions
• Preparing standard licensing agreements and retrieving assets from internal systems
• Collaborating with internal teams and adhering to established procedures
• Engaging with diverse clients including the general public, researchers, and professionals

Training on internal systems will be provided.

Benefits:

• Competitive pay rate for This is a Non-Ongoing assignment to start asap for an approximate 4 month period with a competitive pay rate of $66,823 per annum plus 15.4% superannuation.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Work within a nationally respected cultural institution
• Join a small, collaborative, and dedicated team
• Gain valuable experience in museum operations and digital asset licensing
• Unique opportunity to work with historically significant content
• Central Canberra location with accessible facilities

About You:
To be successful in this role, you will bring:

• A strong customer service focus and a proactive approach to problem-solving
• Excellent communication skills and a professional manner
• Strong organisational skills with a high level of attention to detail
• Ability to work independently while contributing to a team
• Interest in museum, gallery, or archival environments (desirable)
• Familiarity with collection or digital asset management systems (desirable)

PLEASE NOTE THAT YOU NEED TO BE AN AUSTRALIAN CITIZEN TO WORK WITH THIS CLIENT.
Applications close Thursday 18 June 2025 at COB.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.